Privacy Policy

1. Introduction

Uprising Beach Resort ("we", "us", "our") is committed to protecting the privacy of visitors to our website. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following personal information when you use our website:

• Name, email address, and phone number when you submit an enquiry or contact form

• Name and email address when you make a booking request

• General location data (country/region) via website analytics

• Browser type, device type, and pages visited via analytics tools

We do not collect payment or financial information directly through this website. All bookings and payments are processed through secure third-party booking platforms.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and booking requests

• Send confirmation and correspondence related to your reservation

• Improve our website and user experience

• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

4. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and collect anonymous usage statistics. Cookies do not identify you personally.

You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of the website.

5. Third-Party Services

Our website uses the following third-party services which may collect data in accordance with their own privacy policies:

• Framer - the platform used to build and host this website. Framer may collect anonymised technical data such as page load performance and error reporting.

• Google Analytics - an analytics tool used to understand how visitors use our website. This data is anonymous and does not identify individual users. You can opt out via your browser settings or Google's opt-out tool.

• SecureBookings - the booking engine used to process reservation enquiries and availability checks. Any personal information you enter during the booking process is handled directly by SecureBookings and is subject to their own privacy policy.

6. Data Storage and Security

Personal information submitted through this website is stored securely and accessed only by authorised staff. We take reasonable steps to protect your information from unauthorised access, disclosure, or loss.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information, subject to legal obligations

• Withdraw consent for communications at any time

To exercise any of these rights, please contact us at reservations@uprisingbeachresort.com.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Uprising Beach Resort Pacific Harbour, Fiji Email: reservations@uprisingbeachresort.com